Our Policies

Masney Auto Transportation Inc provides quality auto transportation service across all 48 continental United States. Masney Carries excellent insurance coverage and operates in full compliance with all federal and state regulations. In the unfortunate possibility that damage occurs to your vehicles while in transit, Masney has established a damage policy for your peace of mind. For more about Masney's damage policy, and insurance coverage, see below.

Masney Auto Transport Inc. is governed by federal law enacted by the Interstate Commerce Commission

Damage FAQ

Shipper is totally responsible for preparing vehicle for shipment. All loose parts, fragile or protruding accessories, low-hanging spoilers, antennas, etc. must be removed and/or properly secured. Any part of vehicle that falls off in transport is the shippers responsibility, including damage caused by said part.

No personal property, baggage, or valuables may be shipped in or with the vehicle and Masney Auto Transportation, Inc. shall not be responsible for loss or damage to any such items and/or damage to vehicle if it is broken into for same.


Masney Auto Transportation, Inc. will NOT BE LIABLE for the following:

  • Damages not due to carrier negligence or caused by any kind of leaking fluid.
  • Any mechanical functions exhaust assembly, alignment, suspensions, undercarriage, or low-hanging spoilers. Loss or damage to any radio equipment that is not original eqipment.
  • Anything else inside car if shipper does not supply key to lock it.
  • Any damage to any car that we cannot drive on or off the transport under its own power and that is not in good mechanical conditions (including parking brakes and parking gear).

Masney Auto Transportation, Inc. is not liable and is hereby released from any contraband in vehicle, including but not limited to firearms, cigarettes, alcohol, and drugs.

Claims must be made in writing within 48 hours of delivery to Masney Auto Transportation, Inc. with pictures of specific damages claimed. All calls regarding damage claims must be made to 800-762-7639

Insurance FAQ:

To help provide assurance of safe transit and to protect your automobile during transportation, Masney Auto Transportation, Inc. carries a full host of insurance coverage. This coverage includes:

  • $2 million general liability coverage
  • $500,000 cargo coverage
  • Bonded Insurance

Please note that we carry $500,000 cargo insurance and $2,000,000 liability insurance. Most companies will only carry $250,000 cargo insurance and $1,000,000 liability insurance. It is one thing to provide fast, efficient service but it is another to protect you while we do it.

In addition to insurance coverage, Masney Auto Transportation, Inc. operates in full compliance with all federal and state regulations. This includes I.C.C. coverage and US. Department of Transportation drug and alcohol screening. Masney Auto Transportation, Inc. also carries all state, county, and city licenses and maintains a high safety record.